Shipping
Shipping Policy
- Sportspower WG offers free delivery on orders $150 and over and less than 3kg in weight which are not bulky in size and fit into a standard 3kg Australia post satchel.
- The option of express shipping is available however, this will be at an additional chargeto the standard post option.
- Shipping charges go up in increments to cover postage costs.
- Sportspower WG ships products anywhere within Australia. All orders are processed for shipping between 8.30am and 3pm Monday to Friday. We will endeavour to dispatch your order on the same day if it is received prior to 10 am and your product is in stock at our stores. Thereafter, it will be shipped the following day unless advised or we have found it necessary to ship your order from another Sportspower WG store.
- Shipping rates for Orders under $150 or over 3 kilograms are calculated depending on weight, boxed dimensions and your delivery address. Any bulky or larger items such as Trampolines, Fitness Equipment, Basketball Systems etc may attract an additional charge for transport logistics on top of the base rate if you live in a remote or rural area.
- We use Australia Post for shipping items under 22kg and that fit within Australia Post dimension guidelines. You will receive an email advising of your tracking details. Most orders are delivered throughout Australia within 2-5 business days for standard shipping. Larger items will be shipped through the most economical carrier available at the time of shipping, you will be notified throughout this process.
- Shipping address - Our preference is for your order to be shipped direct to your street address, however a PO Box can also be used providing the items are not classified as Bulky Goods – for example basketball systems, gyms, trampolines and alikes.Shipping to a PO Box address may attract an extra charge. Please note there will be only 1 attempt to deliver at the nominated address. Authority to Leave the parcel is assumed, unless you wish to state otherwise as you place your order. If you are not present to accept your delivery at your nominated address, either the parcel will be left at a secure place within your premises, or a card will be left for you to contact the courier to organize a pick up from their depot or a local Australia Post Office.
- Please feel free to contact Customer Service (sales@sportspowerwg.com.au) if you have any questions at all or you would like to inquire about a product currently not in stockor if you have any enquiries regarding shipping.
